Help Center
Support
If you don't find the answer to your question, you can always contact us via Telegram.
What is Ping?
Ping is reshaping global connectivity by turning any device with Internet connection — enterprise servers, routers, ISP equipment, or personal devices — into a powerful node in a universal bandwidth infrastructure. Secure private networks, data scraping, uptime monitoring, CDNs. Ping powers it all.
How will I earn with Ping?
You can earn rewards by sharing your unused internet connection through the Ping app, available on iOS, Android, and as a Chrome extension. In the future, individual contributors will also have the opportunity to earn more by setting up and running server nodes.
Is my personal information safe?
Yes! Your privacy is our highest priority. Only your unused bandwidth will be utilized, completely separate from your personal internet activity. We implement industry-leading security standards and regular system audits to ensure data protection.
What are Ping Points?
Ping Points are the core of our network’s reward system, reflecting each user’s contribution to the ecosystem. They form the foundation of our incentive model, powering how users earn and participate in Ping.
How will Ping utilize my bandwidth?
With Ping, you stay in control. Every user can choose how their device’s bandwidth is utilized within the network. Here are some of the key use cases we plan to support soon:

  • VPN data routing
  • Data scraping
  • Content delivery acceleration
  • Uptime and performance monitoring

You decide what you contribute and how you earn.
Where can I get support?
You can get help anytime by joining our Discord community or chatting directly with our support team via the Telegram bot. We're here to assist you every step of the way.